Our wide range of services
At Solo we will take care of your business as if it were our own. We do this by incorporating our values into our work, that being innovation, to be constantly growing, trust, to always be transparent with everything we do, simplicity, to keep our focus simply on your business, and quality, to always deliver quality work exceeding expectations.
By choosing Solo for the servicing of your facility you can have confidence that the service will be completed to the highest of standards, by a team of experts, on time, every time.
Our experience
Solo Services Group is one of Australia’s leading providers of Cleaning, Property maintenance and facilities management. With clients coming from Government, Council, Education, Hospitality, Aged and Healthcare, Commercial and Retail, Transport, Industrial, Warehouses, Events and Entertainment, Food Process and Pharmaceutical, and more, we have a broad capability but a narrow focus on quality, safety, and regulatory compliance. Critically, we’re all about adding value to your business.
Hospitality
Our hospitality portfolio includes many well-known establishments, from major bowling and football clubs to heritage listed hotels. Our cliental thrive from our personable approach no matter what the task.
Education
With some of the most prestigious schools in NSW as our clients you can trust that we will continuously deliver exceptional work whilst always complying to all of our staff having the necessary working with children and police checks.
Aged & Healthcare
Our knowledge of the new Aged and health care charter allows us to deliver quality services to Aged and Health care facilities. These services are always performed with the upmost attentiveness, keeping the needs of the facility and its residents in mind.
Government
Our large range of services are what set us apart from our competitors. It has also allowed us to service major government departments. These Government departments like the absolute transparency we offer as well as our sit down, step by step approach to the maintenance of their properties.
Transport
The transport sector forms a large and integral vertical within Solo Services Group. Long term tenor has been our focus with majority of our clients retained for over 5 years.
Office & Corporate Buildings
We respect our clients busy working environment and know the importance of productivity in your office and corporate buildings. We offer professional servicing never distracting you or your team from their work, this way you can continue keeping your business looking and running smoothly.
Retail
At Solo we are determined to be your quality provider of excellent cleaning and facility solutions to your retail business. With innovation and a keen eye on what is best for the environment you can be sure that your retail location will always be maintained to the highest of qualities whilst always being environmentally conscious.
Event & Entertainment
We understand your needs for your event and will work along side you with every step of the way. Creating a well-maintained presentable event from conception through to completion, we will make sure everything is serviced to the best of our abilities.
Why we’re the right one for you
While there is a range of providers in our industry, none of them partner with clients the way that we do.
Since the outset, Solo Services Group has maintained close client relationships, with over 95% of our business at any one time coming from long-term clients. This is because we develop bespoke solutions to unique challenges. No two businesses are the same, so the services we deliver shouldn’t be, either.
We take the time at the outset to understand your needs and work with you to develop a solution that’s cost-effective and appropriate to your needs. Quality is benchmarked and measured, and with ISO accreditation in WHS, Quality, Environmental Management, Food Safety and Risk, you know you’ve found a partner committed to consistently delivering A-Grade solutions.
Recognised and certified in the category Highly Recommended for Excellence in Customer Relations in the Australian Achiever Awards, we’re proud of our culture and commitment to delivering out-of-the-box client solutions when they’re needed most.
Accreditation
With a robust integrated management system in place, we’re committed to consistently improving our performance in order to deliver you with ongoing service improvements and efficiencies.
Quality Management Requirements
Quality remains at the fore with documented processes, procedures and instructions that comply to ISO 9001:2008 requirements. For clients, this means exceptional outcomes – every time.
Environmental Management System
Our policies, procedures and processes are designed to prevent pollution, promote waste minimisation, and ensure recycling. We’re a truly committed, environmentally sustainable business.
Occupational Health and Safety Management Systems
The safety of our employees, contractors, customers and the community is our priority. Via promoting safe work practices and WHS legislation, we have a strong safety first culture that works to eliminate risks and hazards.
Food Safety Management Systems
With many clients in industries requiring HAACP certification, Solo Services Group ensures that our staff has the knowledge, tools and support to identify, evaluate and control potential hazards related to food safety during any of our service touchpoints.
Our values
Innovation – Trust – Simplicity – Quality
These four words are paramount in our business as our key values, the are what we stand for and strive to achieve.
Innovation – To continuously provide the best service, to strive to be leaders in our occupation through learning and improvement.
Trust – Our process is with complete transparency, we will be with you every step of the way, providing clear, honest communication. You can trust with Solo Services Group a 100% commitment to you, no matter what the service.
Simplicity – At Solo, our focus is simple. It is your business. It is simply doing all we can do to maintain and service your facility in the best way possible creating ease and timeliness. To be simple is to be focused.
Quality – We have a 100% commitment to quality, which we deliver every time.
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Approach -
Vision -
Social responsibility
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Approach
In order to manage a facility more effectively, our service solution is different for each individual customer. Relationships and transparency are at the heart of our business. At the start of each contract, a competitive service proposal will be agreed for the delivery of our services. If services are delivered at less cost, the saving is always returned to our partner.
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Vision
Our ambition is to be Australia’s best service provider. To achieve this, we invest and train our people to be the best at what they do, implement the latest technology and innovation and design client specific process and procedure to deliver on our promises safely and environmental responsibly.
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Social responsibility
Solo Services Group is committed to building and fostering a culture in which diversity is valued. Our goal is to reflect the diversity of our customers and communities through the diversity of our own staff and supply chain. We recognise we have an important role to play in building an inclusive society with safe, fair and fulfilling work for our extended workforce.
Enquire now
Simply fill up the enquiry form below, reach us at info@soloservicesgroup.com.au or call us on 1300 865 562.